Privacy Policy

Effective Date: November 16, 2025
Last Updated: November 16, 2025

Infusion Agent LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI automation services, and digital products (the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect several types of information to deliver and improve our Services. This includes personal information such as your name, email address, phone number, company name, and any other contact details you provide when interacting with us or completing a form. We also collect payment information through secure third-party processors like Stripe or PayPal, and we never store or have access to full credit card numbers.

If you create an account, we may collect information related to your login credentials, profile preferences, and communication history. In addition, because we build and configure AI agents, we may collect workflow information, sample communications, prompts, or operational data that help us design, train, and customize your automation systems. We do not use client data to train any public models.

We also automatically collect usage data when you visit our site, which may include your IP address, browser type, device information, pages visited, time spent on the website, and similar analytics. Any communications sent to us, such as emails, support requests, or form submissions, may also be collected and stored.

2. How We Use Your Information

We use the information we collect to provide and maintain our Services, including building, configuring, and optimizing AI agents and automation workflows for your business. We use your information to process payments, deliver purchased services, and communicate with you regarding support, updates, and relevant offers.

Additionally, we use your information to improve the performance and user experience of our website, analyze how users interact with our Services, personalize your experience, and help ensure system security and compliance with legal requirements. Your information helps us provide a tailored, effective, and secure experience.

3. How We Share Your Information

We do not sell your personal information. We may share your data only with trusted third-party service providers that assist us in delivering our Services, such as hosting providers, payment processors, email platforms, CRM tools, cloud systems, and AI infrastructure vendors. These providers have access only to the information necessary to perform their functions.

We may also share information when required to comply with legal obligations, respond to lawful requests from authorities, or protect our rights and property. In the event of a business transfer - such as a merger, acquisition, or sale of company assets - your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to enhance your browsing experience, personalize content, analyze website performance, and serve relevant marketing. Cookies may be disabled in your browser settings, although doing so may affect the functionality of certain features of the Services.

5. Data Security

Data security is our top priority. We only use vendors and third-party tools that maintain enterprise-grade security certifications, including ISO-certified hosting providers and secure cloud platforms. Infusion Agent LLC is also actively in the process of obtaining SOC 2 certification, which further strengthens our security posture and commitment to protecting client data.

We implement industry-standard security practices such as encryption, restricted access controls, and secure transmission protocols. While no method of storage or transmission is 100% secure, we take all reasonable measures to safeguard your data and maintain confidentiality and integrity across our systems.

6. Your Rights

Depending on your location, you may have rights regarding your personal data. These may include the right to access, correct, or delete your information; the right to restrict or object to certain forms of data processing; the right to opt out of marketing communications; and the right to request a copy of your data in a portable format.

To exercise any of these rights, you may contact us at [email protected].

7. International Data Transfers

If you access our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where data protection laws may differ from those in your jurisdiction. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after changes are posted indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Infusion Agent LLC
8051 N. Tamiami Trl, Suite E6
Sarasota, FL 34243

Email: [email protected]